Transforming Hospitality Excellence
Expert insights on leadership and service strategy
About Dr. Gajanan Shirke
Prolific Author
Dr. Gajanan Shirke is a prolific author, global hospitality consultant, and one of the industry’s most respected voices on operational excellence, leadership, and service strategy. With a career spanning more than three decades across India, the Middle East, and Africa, he has become a guiding force for hotel owners, executives, and aspiring leaders seeking to build high-performance hospitality environments.
A renowned thought leader, Dr. Shirke has authored over 60 books, covering a wide spectrum of subjects including hotel operations, leadership development, service quality, food & beverage management, hospitality finance, guest psychology, and modern organizational behaviour. His books are widely adopted by universities, hospitality institutes, and management programs, and are known for their clarity, depth, and real-world practicality.
Born with a natural curiosity for people and service craftsmanship, Dr. Shirke’s journey began outside the classroom — shaped by real experiences, early observations of service culture, and a relentless commitment to people-first leadership. This passion carried him through a distinguished career where he led hotel operations, revived underperforming properties, built new hospitality projects, and mentored hundreds of industry professionals.
As a consultant and strategic advisor, he collaborates with hotels, restaurants, convention centres, and hospitality brands to elevate operations through precision-driven processes, leadership alignment, and guest-centric excellence. His expertise spans pre-opening projects, operational turnarounds, service culture transformation, and organizational capability building.
Beyond his professional achievements, Dr. Shirke is admired for his deep focus on mentorship, character building, and leadership with integrity. His writing and speaking engagements continue to inspire young professionals to see hospitality not as an industry — but as a responsibility, a privilege, and a craft that can transform lives.
Today, Dr. Gajanan Shirke stands as a respected author, educator, consultant, and industry visionary — committed to shaping the future of hospitality with insight, empathy, and excellence